There was easy access to get information on what it’ll take to use your facilities. I liked that I could reserve my room before paying deposit and I could also change my option (subject to availability) where it no longer suits my needs. The process was hassle free for me
Good customer service
All the staff working at my specific location were amazing and i had such a easy experience with storing all my belongings, thanks to yves, rob, cheryl and Jan
Cheryl was very professional, helpful and super friendly. Made everything very easy!
Staff very friendly and helpful. Nothing was too much trouble.
Easy and straightforward
Customer service was brilliant. Really quick and easy to get setup to use the lockers.
It was an extremely hot day and on arrival I was offered a ice cold drink which was a really nice touch. Jan-Yues and Rob were extremely polite and helpful throughout the entire experience making it stress free.
The "personal touch" and customer service has been excellent. Phoning back when requested is much appreciated.
Megan was so kind helpful and friendly both on the phone and I’m person. Not having been through this process before I was so grateful for her guidance and reassurance which made the whole system as smooth and calm as possible. When we arrived she remembered me from my phone call. Such a personalised experience.