Customer service standards are absolutely first-rate. In particular, both Jade and Cheryl were amazing - helpful, knowledgeable, friendly, instructive. Even Rob who had not been dealing with me was keen and highly professional when he briefly lent a hand too. A tremendous team and a credit to the company.
Staff were friendly, explained everything really well and left me knowing exactly what I needed to do .
Great staff who were very helpful
Customer service and value
Friendly staff. Fully explained all the options for storage and costs. Helped with the booking in process. Made us a cup of coffee.
Friendly and helpful customer service, offering good advice to find something that matched my needs.
The staff were so helpful and explained everything in great detail giving me reassurance that my items are safe. The processes you have in place (the pin system for entry etc) are also a great reassurance.
Very friendly staff at reception l. Had a tour when we got there and was how to access security doors etc.
Your team in Portsmouth have been really helpfull to an old codger with a tremour!
great customer service at the depot