Customer reviews for Portsmouth Self Storage

4.8 out of 5 stars
1214 reviews
Very friendly helpful and concise. Lovelyvteam at Portsmouth
Melody
9 Sep 2021
Amy that phoned to follow up on my internet enquiry was fantastic and I probably went with Big Yellow as opposed to the others because of her. Rob checked us in and was friendly and efficient.
Michelle
20 Aug 2021
Very simple. Left a message initially and was phoned back within a few days. Booked over the phone.
Amanda
10 Aug 2021
It was very nice and easy as Jade was really nice and accommodating. She helped us through the booking and contract, she explained it very well. Rob was also very helpful showing us 2 different sizes of the storage. They both gave us a really nice and easy time when we visited and moved out stuff in, they had informed us there was a smaller storage that became available that was perfect for us so we appreciated so much as it was a much cheaper one as well. It shows that they care about the customer and not just about the money they would have made. Really nice and good service! Will definitely recommend to others and will keep coming back.
Leila
7 Aug 2021
All great Speedy and easy
Julian
31 Jul 2021
Really friendly Really helpful
Dennis
3 Jul 2021
All your staff have been so helpful and cheerful - a really great experience - thank you!
Simon
29 Jun 2021
excellent friendly customer service . i think maybe an introduce booklet or email about how to use the facilities would be useful and a reminder that customers could reference back to
Susan
28 Jun 2021
Cheryl was amazing and helped us lots.the computer system was not working properly when I booked I think because we had two rooms, but cheryl was great and sorted it all.
Lisa
13 Jun 2021
Very good
Lisa-marie
8 Jun 2021