The booking process was easy and was explained to me thoroughly.
Mariana
8 Apr 2020
The booking process was easy and was explained to me thoroughly.
Friend and efficient staff. No pressure sales, responded to enquires as expected.
Fantastic, very easy and clear what was expected. Staff were friendly, knowledgeable and helpful.
Friendly and professional. Very clear and easy to understand. Effectively reassuring.
Nothing was too difficult for the staff at big yellow. I had Brad and he was very helpful and answered and questions that I asked. Overall it was a good service. I would definitely recommend big yellow. The price is very reasonable and if you find cheaper elsewhere big yellow do match.
The team in Portsmouth are absolutely amazing.... simple. Friendly, approachable, honest and helpful are just a few words to sum them up. My experience can be measured in many ways, in every way it was exemplary.
I found the online booking process rather confusing however the in store team at Rodney Road of Keeley, Rob and Brad were fantastic.
Both Helen and Rob assisted me in a professional manner to find the most suitable storage locker for me based on my needs.
Helen was friendly and informative
Staff very friendly, easy to deal with and speak too.