Very good, very easy
Remy
7 Sep 2019
Very good, very easy
I think calling everyone who gets a quote is a bit aggressive; this should be an opt in option separate from opting into emails.
Very easy online reservation and check in
The enquiry process was quick and easy. The size examples are particularly helpful in judging what size room to select. The follow up call from Karl was useful and informative.
The whole process was extremely easy and the store team were great and made it very clear - especially Mat!
It was fantastic. I was, very well attended. the facilities are fantastic and the price even better.
Karl was very friendly and helpful. He explained everything really well.
Apart from being bombarded with information, the process was straightforward.
The man I spoke to on the phone was very helpful and Matt and Saskia who were on reception when I checked in were great, friendly, efficient & helpful (and Matt makes excellent tea :) )
I am storing my items at Big Yellow in Reading and dealt with Matt and Karl there. They were very pleasant and very helpful, got through the whole process with ease and very stress-free.