Customer reviews for Reading Self Storage

I booked online, and the store team followed up with me by phone straightaway next day. That made for a good first impression. On arrival at the site, check in was friendly, welcoming, and informative, and the facility was well presented. Throughout, I've been impressed by how professional the Big Yellow team is, great customer service seems to be at the heart of what you do. I rarely give top marks for service - in this case, they're very well deserved!

My enquiry was handled very well and I was offered a very good deal. Reading is quite far away from where I am, but the customer service was excellent before and during check in, and that’s why I chose this unit.

Great service from John who followed up and supplied all the info I needed.

Staff were very helpful

Very professional, friendly and helpful at the same time.

Initial enquiry online was easy and quick. Follow up by local staff also friendly flexible and easy

Everything was great. Karl was very helpful and made everything hassle free.

Karl handed my enquiry very politely and professionally and was a friendly person to deal with. Karolima checked me in and was easy and quick to deal with in a friendly manor. The removal company recommended by you Robinsons were very polite, careful with my items and a joy to have working to help with the move.

Karl offered a very good customer service, he was very pleasant and resourcesful , he explained the whole process.

Handled very well