Excellent customer service, and very kiddy friendly! Eli was a thorough and answered all my many questions patiently, and both she and Karl went to great lengthsto help me cram my packing boxes into my car, in the rain no less. Couldn't have managed without them.
Excellent service by sales person.
It was easy to get quote, price match and complete paperwork
Great customer service and good storage facilities
Very efficient and friendly staff and easily accessible, clean and well equipped facilities.
Service from Karl was beyond first rate. Karl was very helpful and explained things thoroughly and Karl was very easy to get along with. Word has already spread about Karl, that his ears must be burning. It's rare to find anyone this helpful and that's my honest opinion. If I had a customer facing company, Karl would be at the top of list.
All went well. Good explanations, friendly and helpful staff (Karl Nixon, Mittch Boyd). Very helpful in finding a trustworthy removal company on short notice, especially when the first one proved to be a no-show.
The reception team are very helpful. I am impress that they matched the price of their opponent. Also, we enjoy the flexibility of its insurance policy. We are very please that we chose the right place as I did compare the different storage facility in Reading. Having said that, today I have encountered a problem with the lighting in our R area, the light switched off only after a minute or two. I have to walk back to the top of the middle corridor to have it set off with the sensor. I hope it won't happen again as it is annoying that the light switched off when we are in the middle of stacking the boxes.
Because I was satisfied with the serves and the manger Michael was very helpful.
Michael was very helpful, friendly and efficient. He made the whole process easy to understand and answered all my questions.