Customer reviews for Sheen Self Storage

4.9 out of 5 stars
965 reviews
My initial online enquiry was handled enthusiastically and effeciently by central admin with whom I made the reservation with Sheen. My arrival at Sheen on Thursday was super efficient, handled by friendly, knowledgeable, enthusiastic, helpful SOPHIE - others were also very welcoming.
David
10 Oct 2020
Excellent customer service.
NA
7 Oct 2020
It's the second time I use Big Yellow Self Storage because the first time was really easy and good experience. This second time it was as good as the first one, everything was explained in a very nice way. I had booked a specific size online but when I was shown during the check in the space, I thought it wouldn't be enough so I was shown different options and could change to a more appropriate size very easily. Thanks to Teodora and Sophie for an amazing customer service.
Jose
6 Oct 2020
This could have been a very stressful experience for me but the team were so lovely and helpful. It was very straightforward and no stress at all
Laura
1 Oct 2020
All very straight-forward and explained in detail
John
3 Sep 2020
The booking process and information provided was clear and simple to understand. The pre-use physical tour was helpful and access to the unit easy. The entire operation was excellent and all staff were pleasant and helpful.
Andrew
2 Sep 2020
I spoke to Sophie on the phone and during booking and orientation and she explained everything clearly and well.
Lauren
31 Aug 2020
Very easy. Excellent support provided by Tristan (think that’s his name). Top star collaborator!
Ricardo
31 Aug 2020
Very friendly and efficient service from initial booking to storage.
Kirstene
26 Aug 2020
Good follow up from initial enquiry and easy process.
Kieren
24 Aug 2020