very easy transaction, very helpful staff .
Carolyn
21 Jan 2020
very easy transaction, very helpful staff .
April was incredibly helpful, she did a terrific job for me.
The staff at Queens Rd are super helpful and pleasant.
APPLIED ONLINE AND WAS FOLLOWED UP EASILY BY THE YOUNG LADY IN STORE
Louise is a very helpful and professional What would of been so stressful process was made simple. Thank you Louise. R
Room sizing and space was explained clearly, reservation was easy, and moving in was hassle-free. Fantastic customer service, Louise at reservation and Mel at move-in.
Initial enquiry made on line. Web site was easy to navigate and informative. I was able to find everything I needed. At the Big Yellow Depot I saw Louise. She was polite, friendly, efficient and professional. She explained the entry/exit routine, showed me the route to take to my locker checked my padlock and answered all my questions fully. Excellent experience.
Very easy considering I had tried to do this from Spain and couldn't . Great staff and patient .
Very good communications and the process was made very easy for us.
Louise was really really good. She called to get me booked in and was so helpful. She answered all my questions and really talked me through everything so I understood. I’m really thankful to her because I’m moving house and she made this part of the process really easy.