Enquiry dealt with personally and friendliness. Very straight forward
James
22 Mar 2021
Enquiry dealt with personally and friendliness. Very straight forward
Got good advice on size of storage would need. Booking process online was easy to follow and complete. Good service from staff to take me through contract.
It was handled well. Following my initial enquiry online I received a call the same day to discuss my requirements. The process of checking in online was very straightforward.
It was handled very well, I wasn’t sure what I needed but Trina made it very easy
From my initial look on the website I received a phone call the day after, this made it very easy for me as it’s the first time I’ve used any kind of storage like big yellow and I wasn’t sure what I really needed
Very easy computers were slow at opening time 8 o’clock which slowed it down a little but it wasn’t a massive problem but if you next in the in line to be booked in it would be frustrating apart from that ok
Louise made booking and paying for the storage very simple and explained how everything worked clearly
There was a very professional and knowledgeable discussion which informed me immensely in making a decision.
The process of booking the storage unit and understanding how to access it was made so easy with the help of Louise. I felt very comfortable and relaxed.
extremely well taken care of