Very easy considering I had tried to do this from Spain and couldn't . Great staff and patient .
Victoria
18 Oct 2019
Very easy considering I had tried to do this from Spain and couldn't . Great staff and patient .
Very good communications and the process was made very easy for us.
Louise was really really good. She called to get me booked in and was so helpful. She answered all my questions and really talked me through everything so I understood. I’m really thankful to her because I’m moving house and she made this part of the process really easy.
Great
It was explained well in person by different members of the team before actually committing to the storage hiring.
Fast replies with most of my questions answered. However, had an issue with being given the correct information in regards to getting my own lock for the storage facility.
I am very impressed by the professionalism and level of service of the staff at Big Yellow. I received two phone calls prior to moving in to check that I was familiar with the procedures and on my arrival date, Trina was very helpful and took time to answer all my queries.
Very helpful, explained everything in detail, understanding the fact that moving is stressfull, making sure that i understood the process, they were able to answer my questions
Louise who dealt with my storage unit was amazing! The Bramall lane staff were all so friendly and made it so easy for me! Highly recommend!
The initial enquiry was handled really professionally. I had a call the next day after getting a quote and she reserved my room on the phone. The process was straightforward and fast.