My views based on the question asked and the experience and friendliness of the staff before and after I visited the storage facility.
Stephan
8 Jul 2016
My views based on the question asked and the experience and friendliness of the staff before and after I visited the storage facility.
Easily available information - easy to check in - reception staff were very helpful with paperwork - when I was unsure as to when exactly I would be checking in and had to shift my reservation date back and forth a couple of times, staff were extremely helpful over the phone.
It was easy to book and check in online. They even let me change my check in date at short notice and were really flexible about it. The service on the day I moved in was fantastic and Mel did everything she could to help me move in
The staff were so friendly, so helpful. It was my first time using storage, putting all of my belongings away and moving on my own. It could have been very stressful but the ladies at big yellow made it an enjoyable experience - not at all what I expected and completely amazing. Thank you!
Professional and friendly from the 1st contact point
Mel at the big yellow on Queens Road Sheffield was really friendly and explained everything clearly.
Really good service. Nice staff. No problems!
Staff were very friendly and informative on all the details. They suggested room sizes that matched your preference and tried to suggest ways in which would save you money, excellent!
Easy to book online, friendly staff who made me feel welcome and a safe environment for your stuff to be stored.
friendly helpful staff that were easy to get on with