It was so easy to book a unit no stress friendly service and made sure I had the right unit for my needs
Susan Betty
1 Jun 2020
It was so easy to book a unit no stress friendly service and made sure I had the right unit for my needs
The overall process was very easy, it took me less than 10 minutes to book a storage unit online, in which I then received a conformation email outlining all the information I needed.
Really professional and helpful!
From the first enquiry I made everything has been really straightforward, clearly explained and all members of the team I have dealt with very knowledgeable, approachable and helpful. My booking process was quick and easy & well handled.
Easy to book online, excellent support from staff at Hillsborough over the phone before date of moving in. Great to be able to check in online first makes the face to face shorter on date of move. Once again, excellent customer service on date of move especially in light of current Covid-19 situation and there only being one member of staff onsite.
The staff are very friendly, and the service is very good.
I dealt with Ed at the Sheffield Hillsborough branch and he made my move stress free and pleasurable, I would strongly recommend this branch.
I found dealing with Big Yellow was made very easy because of the experience of the colleagues who made my move into storage stress free.
My initial request was handled very well by the manager, and on the day of moving in, everything went smoothly.
From enquiring to a space and reserving online was so simple, popped down to sign and load the unit, all done very quickly. Shown how to use the codes etc. Fast a d effective.