Friendly and easy service.
Stephen
14 Jul 2020
Friendly and easy service.
I have so far spoken to the manager of the Penistone road branch and Sophie, both of who couldn’t of made it an easier experience. So friendly, approachable and helpful! It’s been the easiest part of moving.
Very helpful staff from the start, booked online and then amended the booking via the phone. All done with ease and moving in was a price of cake
Very professional. showed you how its run/costs etc. really friendly and helpful staff! :)
I have been very happy with all the service and process from the team at Hillsborough. My questions were all answered promptly and all the staff were very professional and courteous.i would recommend the service to friends and family
Staff very welcomming and went through the booking in process quickly
Everything was explained very clearly and my concerns about length of time to book for were answered.
Reserved online and then received a follow up call from Sam who was really helpful explaining the fine details and booked me a convenient check-in time.
I was called after my initial email inquiry, the lady was helpful, friendly and not at all pushy. On completing the booking in the store the gentleman present were friendly and seemed at ease with the covid safety precautions. Ben explained the additional options available; later accessibility etc. I was shown to my storage space, entry and exit was explained. I was really impressed from start to finish
Really well we used the chat facility and our questions were answered very clearly and provided us with all the information in a way that made it clear what was on offer. They were also happy to look into it when we said we weren't convinced about the original location suggested and wanted another looked into (which is the one we went with).