Initial enquiry was handled well and info given was accurate. On site staff member was helpful and informative, just a shame he was on his own at a very busy time, which led to a long wait. I appreciate that the current situation prolongs matters. All in all, simple and efficient.
The initial enquiry online was very easy and the gentleman who called to confirm explained the process well especially during uncertain times with health and safety.
Was straight forward to book and check in online. I was served by Sophie and Sam, they were so friendly and helpful. I’d come back to the hillsbourgh branch for their service alone!
Everything was very straightforward. Staff are obviously very well trained and managed.
Ben was excellent from start to finish, he clearly explained the process and answered all our questions.
Friendly and easy service.
I have so far spoken to the manager of the Penistone road branch and Sophie, both of who couldn’t of made it an easier experience. So friendly, approachable and helpful! It’s been the easiest part of moving.
Very helpful staff from the start, booked online and then amended the booking via the phone. All done with ease and moving in was a price of cake
Very professional. showed you how its run/costs etc. really friendly and helpful staff! :)
I have been very happy with all the service and process from the team at Hillsborough. My questions were all answered promptly and all the staff were very professional and courteous.i would recommend the service to friends and family