From the first enquiry I made everything has been really straightforward, clearly explained and all members of the team I have dealt with very knowledgeable, approachable and helpful. My booking process was quick and easy & well handled.
Easy to book online, excellent support from staff at Hillsborough over the phone before date of moving in. Great to be able to check in online first makes the face to face shorter on date of move. Once again, excellent customer service on date of move especially in light of current Covid-19 situation and there only being one member of staff onsite.
The staff are very friendly, and the service is very good.
I dealt with Ed at the Sheffield Hillsborough branch and he made my move stress free and pleasurable, I would strongly recommend this branch.
I found dealing with Big Yellow was made very easy because of the experience of the colleagues who made my move into storage stress free.
My initial request was handled very well by the manager, and on the day of moving in, everything went smoothly.
From enquiring to a space and reserving online was so simple, popped down to sign and load the unit, all done very quickly. Shown how to use the codes etc. Fast a d effective.
Sophie Craddock was very friendly, pleasant and very helpful. She is a credit to the company being the first person that you deal with.
Very friendly and easy to deal with. Helpful throughout the process.
Sophie, at Hillsborough branch was very helpful throughout the procedure of setting up an d moving in.