Very professional. showed you how its run/costs etc. really friendly and helpful staff! :)
Rachel Louise
9 Jul 2020
Very professional. showed you how its run/costs etc. really friendly and helpful staff! :)
I have been very happy with all the service and process from the team at Hillsborough. My questions were all answered promptly and all the staff were very professional and courteous.i would recommend the service to friends and family
Everything was explained very clearly and my concerns about length of time to book for were answered.
Staff very welcomming and went through the booking in process quickly
Reserved online and then received a follow up call from Sam who was really helpful explaining the fine details and booked me a convenient check-in time.
I was called after my initial email inquiry, the lady was helpful, friendly and not at all pushy. On completing the booking in the store the gentleman present were friendly and seemed at ease with the covid safety precautions. Ben explained the additional options available; later accessibility etc. I was shown to my storage space, entry and exit was explained. I was really impressed from start to finish
Really well we used the chat facility and our questions were answered very clearly and provided us with all the information in a way that made it clear what was on offer. They were also happy to look into it when we said we weren't convinced about the original location suggested and wanted another looked into (which is the one we went with).
Very friendly, helpful and professional service, particularly regarding the size of unit required. Really clear exposition of whole process.
It’s so quick and simple to book a storage unit and to move in. You only have to fill out a few forms and then you’re done and you can access the storage unit whenever you want
The customer service was incredibly - from the emails, to the phone calls, to the actualy day of moving.