Daniels service was wonderful, very helpful and made the experience easy for everyone! Will definitely be using big yellow again!
Sarah L
27 Jun 2022
Daniels service was wonderful, very helpful and made the experience easy for everyone! Will definitely be using big yellow again!
Check in was easy on line and then helpful and friendly and efficient at reception. All explained well and I was even offered tea or coffee and a nice cold glass of water!
A Very friendly lady called stacey made me feel welcome and was very helpful on my arrival
Very friendly and helpful staff. They deserve a raise especially the one with blue hair. She did her work with enthusiasm and very knowledgeably.
Good explanation of storage space sizes and service provided at initial contact. Staff kept in touch in weeks before to confirm. Appreciated the call the day before to allocate a time to visit. Stacey very helpful on the day and made the whole process straightforward. None of the people I spoke to tried to 'hard-sell' me anything and that was appreciated. Also, good value for money with the discount for 4 weeks.
Staff so friendly and helpful
Detailed information were given about procedures. All emails and phone calls were replied to.
Dan and all the other staff members were really great to deal with and made the whole process a pleasure
the staff were in regular contact, checked things by email and phone calls and were always on hand to answer any questions.
Excellent efforts done by the team for helping me to understand how to store my languages and use the facility.