Make it nice and easy to organise storage at the last minute
Shannon
17 Apr 2022
Make it nice and easy to organise storage at the last minute
Outstanding customer service … all the information readily available and extremely well communicated!
Efficient, friendly and helpful. Everything explained very well including practical guidance on arrival.
Very friendly staff, everything explained in detail but without being confusing. Options were set out clearly and without any pressure.
Everything was so well organised, the access is easy and the staff are incredibly helpful and nothing is too much trouble
Cheerful and friendly..making you feel comfortable nothing was too much trouble
Firstly, the person on the phone I initially spoke to was lovely and friendly. She was helpful and kind. I felt that she advised me about the unit and terms really well. I can’t remember her name unfortunately but she had what I would describe to be a South African accent.
I was called and advised the store would price match anything I found. Booking the space was easy and simple, the team were very friendly and made us feel comfortable and confident that our stuff would be in safe hands, the moving of stuff was very easy with the trollies able to fit majority of our stuff on at once
Friendly informative straightforward information and advice ,paper work completed on line and finalised on the day .ground floor room plenty of space and trolleys supplied .
I was guided throughout the whole process by the staff at Big Yellow Leigh On Sea A127 branch, Sherri in particular was extremely helpful and made me understand the my storage needs and what i would have to pay and when,