I dont usually do surveys, and only doing this one as Tony (I think) was outstandingly helpful. I have never used storage before and he helped with size, that I can transfer to bigger box when i do actually move, and all those details I would never have thought about. 10 out of 10!
Yes all staff I interacted with were extremely helpful.
The entire experience from initial enquiry to the day of moving my possessions into the storage facility was absolutely fantastic. The staff were friendly and efficient and really facilitated the entire process.. I couldn’t recommend them highly enough and am very grateful for turning a potentially stressful experience into an enjoyable one.
The phone was answered promptly. Information given was precise and straight to the point. They were professional, understanding and have customer skills. Couldn't have asked for a better team. I went in there feeling stressed but came out feeling good.
Very swift , polite and helpful
It was all easy to understand and easy to book and the lady that explained everything to me was very friendly and helpful
Big yellow staff were very helpful and they have a lot of respect for their customers, they are very patient answering any questions.
Tony was very helpful and willing to help and explained every thing very clearly
Staff professional and willing to answer any questions
Sherri dealt with my storage unit she was very informative friendly and made the whole process easy would definitely use the big yellow self storage again I've never used them before