Customer reviews for Southend Self Storage

I have used big yellow on and off for the last four years to store my complete house contents. Each time I've received fantastic service from Gary, Tony and this time particularly Lucy. This time I needed my storage in a bit of a hurry as my house sale went through quicker than I expected, again the guys excelled themselves getting me sorted out quickly. Definately a stress free experience. Thanks again, ian

Staff were very helpful and explained the terms and conditions and special offers and how to get in and out of the building etc. Very impressed.

Really friendly &helpful staff who made check in easy. Had to upgrade to bigger room & this was made easy & affordable. Great cuppa from Gary while we waited for removal men. Excellent!

Excellent experience, would be nice to get security deposit back though

Clean and tidy environments and Happy, helpfull employees makes any business work and the process of using it an enjoyable one. Great service and ease of use... even programmed the lock to make things quicker and easier.

fair size spaces, flexible over your requirements, helpful too! only thing is my room does nt have a light, as its faulty but other than that good all round service! great security!

good service at reception and fine for storage too. 8 weeks half price beat or matched the local opposition and is very good value. Opening hrs had me worried as travelled a long distance and pictured missing the 6pm close and sitting outside with my furniture, but arrived on time and had easy access.

The staff were extremely polite, helpful and willing to accommodate. They even stayed after hours helping to sort out our problems. We were very impressed and would strongly recommend them to anyone.

i recently took out a room and im very pleased with the value for the size of the room. great customer service, the employee was extremely helpful and explained everything to me clearly. i feel happy and safe in the knowledge that my goods are here.

The chap at Big Yellow Southend called Gary was so efficient and knew his job inside out, he made us feel like very valuable customers, he took away our stress and even made us a cup of coffee. great service great staff. Thank you.