Customer reviews for Southend Self Storage

This is the first time I have had to use a storage service, and I have found it to be a very good experience. Wonderful service from the members of staff.

Staff are very helpful, are happy to show you around to get a feel for the actual sizes of the rooms and are very informative. I can access my belongings in a safe and secure environment up until 11pm everyday and could start to use the room pretty much instantly. I got the room I required for 50% discount for the first 8 weeks, making this great value for money.

Used many times during the moving process over last 4 years with different size rooms each time.Always helpful staff and convenient.Best storage company for security and service by far.

This is the first time i have ever used The Big Yellow. The representive that i spoke to on both visits was a gentleman named Tony. On both my visits he was extremely helpful and courtious. I never felt put under pressure or over sold to. He just gave me what i felt was honest and helpful advice with extermely good product knowledge. I would definately recommend and would not hesitate to use you again.

Big Yellow is a smooth running company. They were extremly helpful on arranging the space and also the set up was fairly easy and painless. I would definately recommend them to anyone.

I am verty satisfied with the service provided by the yellow storage. i simply loved it.

The staff were helpful. Out of hours access was obtained with no difficulty. Security was excellent. Apart from the lifts not working one evening, the whole experience was excellent.

We looked at another local facility which simply didn't compare. Big Yellow are far more accessible and professional.

As a novice to storage solutions i found the staff to be extremely accommodating and informative which put me at ease immediately. They worked to find me a better deal than the one i'd reserved without being asked to and left me feeling very satisfied with my choice of using Big Yellow Self Storage. HIGHLY recommended.

We found the staff very helpful to our needs, the storage space was clean and bright, parking and access was easy, all in all a good well run buisness..