Customer reviews for Staples Corner Self Storage

When I initially made an enquiry, I was served by the manager, Steve. He was very courteous and helpful, explaining the various options I had and what they would involve. He took time to walk me to the room that seemed most appropriate. When I decided to go firm on a booking, it was Eoin Tobin who made the arrangements. He talked me through the offer and was extremely considerate and patient in making sure that I understood everything. He even set the combination I chose on the padlock I bought! All in all, it was a very cheerful commercial transaction.

great staff - easy access!

I used Big Yellow for the first time and I must say! It is of uttermost importance that businesses employ individuals that best represent them. Eoin, you're the best customer rep I have EVER met! You deserve a Gold star. You have patience, excellent communicator and you give clear instructions as to what the customer should expect. Even as it was you closing time and you have to go home, I never saw a single sign of rushing from you to indicate that you have to go home. Well done and best of luck.

Good price and service for what I get! Sean and Danni are extremely helpful and patient and professional. The space looks clean and bright. Entering and exiting are easy and securing.

I've never used a storeage company and the Big Yellow systeam made things incredibly easy. From the initial phone conversation following my online quote to the staff on-site at Staples Corner, your staff were extremely friendly and helpful, talking me through the process and explaining everything clearly. The New Zealand lady on the phone and Vicky at Staples Corner should be commended for their customer service. They were brilliant.

Your colleague Victoria Fisher in Staples Corner branch helped me to take my staff from the van to the locker she was absolutely helpful , kind, and attentive. She supported me all the time and she explained my contract details in full very well. I'm glad I found your company with such a excellent people working on it.

Very straight forward process. Good value for money and great staff. They were very helpful and insightful.

Sean and Eion both were excellent Polite and helpful. Will recomand your company anytime. In fact one of my frind will be contacting them this week.

Friendly service and efficient

Most helpful and efficient staff. Facilities are good but parking for domestic customers somewhat limited.