Because of the brilliant service and security level in the storage. I've been served by Sean.
Lyudmila
11 Jan 2018
Because of the brilliant service and security level in the storage. I've been served by Sean.
Great service Explained very well by Sean
Firstly, it was hassle free to book it online, then the price suited my budget as I took advantage of the 50% discount offered. Also, staff was really great and welcoming.
Good job from Steve who works there.
Great customer service, I received assistance from Sean in staples corner branch and it couldn't be any better
When I initially made an enquiry, I was served by the manager, Steve. He was very courteous and helpful, explaining the various options I had and what they would involve. He took time to walk me to the room that seemed most appropriate. When I decided to go firm on a booking, it was Eoin Tobin who made the arrangements. He talked me through the offer and was extremely considerate and patient in making sure that I understood everything. He even set the combination I chose on the padlock I bought! All in all, it was a very cheerful commercial transaction.
great staff - easy access!
I used Big Yellow for the first time and I must say! It is of uttermost importance that businesses employ individuals that best represent them. Eoin, you're the best customer rep I have EVER met! You deserve a Gold star. You have patience, excellent communicator and you give clear instructions as to what the customer should expect. Even as it was you closing time and you have to go home, I never saw a single sign of rushing from you to indicate that you have to go home. Well done and best of luck.
Good price and service for what I get! Sean and Danni are extremely helpful and patient and professional. The space looks clean and bright. Entering and exiting are easy and securing.
I've never used a storeage company and the Big Yellow systeam made things incredibly easy. From the initial phone conversation following my online quote to the staff on-site at Staples Corner, your staff were extremely friendly and helpful, talking me through the process and explaining everything clearly. The New Zealand lady on the phone and Vicky at Staples Corner should be commended for their customer service. They were brilliant.