Excellent. Very clear and helpful. A very friendly but professional dynamic within the team.
Emma
24 Mar 2021
Excellent. Very clear and helpful. A very friendly but professional dynamic within the team.
I originally booked online, however when I attended, the unit was not the correct shape for me. The staff member who dealt with me showed me alternative rooms and sorted everything out easily for me.
My enquiry was handled in a very helpful and professional manner.
Very easy, nothing was too much trouble.
I feel the team are so friendly they explain everything so it’s easy and understandable. I like that you get a call to introduce themselves and explain the process.
Very helpful on phone. Easy online paperwork.
Absolutely fantastic
The staff at the Stockton depot were very professional and friendly. They handled everything very quickly and explained every procedure thoroughly.
Absolutely amazing staff. Price matched another company. Very professional and helpful staff. They were very kind as well.
After initial enquiry I was telephoned and my requirements and cost discussed over the phone. The information I needed to open up an account was explained. I received several phone calls and emails in advance of my 'moving in day' which helped me organise things during a very busy time in my life. On the moving in day, John was very helpful and friendly. He also moved the contract a day back as we needed the storage a day later than expected.