Generally everything was excellent. My one problem is that the account for my current interation seems to have been merged with an account originally created with an email which is now deprecated. The briefing and registration process was much longer and more complex than I anticipated. The member of staff (Jon) who delat with me handled it all in a firendly and professional manner, but it was really a bit too much to take in in one session.
John
26 Feb 2021