Customer reviews for Stockton Central Self Storage

My enquiry was handled in a very helpful and professional manner.

Very easy, nothing was too much trouble.

Very helpful on phone. Easy online paperwork.

I feel the team are so friendly they explain everything so it’s easy and understandable. I like that you get a call to introduce themselves and explain the process.

Absolutely fantastic

The staff at the Stockton depot were very professional and friendly. They handled everything very quickly and explained every procedure thoroughly.

Absolutely amazing staff. Price matched another company. Very professional and helpful staff. They were very kind as well.

After initial enquiry I was telephoned and my requirements and cost discussed over the phone. The information I needed to open up an account was explained. I received several phone calls and emails in advance of my 'moving in day' which helped me organise things during a very busy time in my life. On the moving in day, John was very helpful and friendly. He also moved the contract a day back as we needed the storage a day later than expected.

Generally everything was excellent. My one problem is that the account for my current interation seems to have been merged with an account originally created with an email which is now deprecated. The briefing and registration process was much longer and more complex than I anticipated. The member of staff (Jon) who delat with me handled it all in a firendly and professional manner, but it was really a bit too much to take in in one session.

Everything was fine, for financial reasons I amended my initial enquiry