Not clearly made aware of the reduced office hours before move in. The lift has issues and couldn’t access floor 1a, so we had to lift all our possessions up the stairs
Very good. Gemma offered me an alternative to me initial request and then we were able to sign up Instead of going elsewhere
Helen was amazing from start to finish nothing was to much trouble shes is a asset to the company
Both Helen and John went over and above to help us organise a storage locker, even though we were living in USA relocating back to UK. As well as the current lockdown confinement’s, the whole process was stress free....thank you both of you!!
Initial inquiry made me believe everything was done online. Did not realize there was a communication problem between me leaving one storage system to another of the same company. Luckily the company who did the removals were very good and professional.
Everything was top notch, professional and friendly.
All staff very helpful polite & knowledgeable It took time moving in due to only one lift
Helpful and courteous staff at Portrack Stockton in Tees both at my initial telephone enquiry and then followed through by efficient and sympathetic service from the reception staff .
Fab from start to finish
Professional and courteous at all times