Booked the wrong size space, was shown a bigger space and given a very good price on the upsize. So very helpful, every step of the way. Couldn't have asked for more! Great advice, great support and customer service. Really happy I chose Big Yellow!
very efficient, with timely responses to emails very friendly customer centric staff which are a credit to the company detailed induction and thorough induction to my unit, even set up my combination padlock
Very helpful staff, excellent attention to detail. I got the best possible storage unit for my needs and moving everything in was painless.
Vernon was very helpful and welcoming; everything was explained well and all our questions were answered.
Verne was fab.
Very friendly and helpful. Supported me to make the arrangements long distance and to make sure the handover of storage from the delivery people went smoothly. Very knowledgeable staff and reassuring
Vern was very friendly and efficient in explaining how everything worked and helped get us checked in promptly
Vernon was most helpfull ,showing me round the building to where my locker was,explaining how to enter the building,where to park my car for unloading,explaining i had a voucher to use any time towards cost of buying storage boxes ic needed,vernon is an asset to the company.
Friendly and kind. Listened and accommodated. Nothing too much trouble. Explained the procedure really well. Thank you to the team.
Professional. Informative.