Extremely helpful Mel and Michelle. Made all process very easy for me.
Peter
1 Dec 2016
Extremely helpful Mel and Michelle. Made all process very easy for me.
Excellent service, great price, good location
The staff were helpful friendly hospitable and nothing to much trouble will to help assist with everything !
Very helpful and friendly staff. Also easy to arrange
Very happy with all my dealings with Big Yellow
The 1-2 bedroom/Luton room is not big enough to fit Luton vans worth if items, especially a very full van. This could have been highlighted to us when we booked. However, when we realised this was going to be a problem, we asked at reception and they were brilliant at upgrading our room and compensating us for the inconvenience of having to change room. Very good customer service!!
Very easy to book in online, then excellent service on arrival.
Service was excellent staff friendly and onformative and easy to undestend.
good service explained in detail from Tom
Excellent service which provided us with tranquility at a difficult time. The uncomplicated online process combined with the excellent staff service, allowed us to relax about what seemed a daunting job. Thank you!