Customer reviews for Swindon Self Storage

Ease of use and helpfull staff

Pleasant efficient and easy to deal with, very helpful on arrival

The staff were very friendly and helpful. The only criticism I would make is that the 150 ft container did not have a double door as it was extremely difficult to get a corner suite in even though it was in 3 parts.

The staff was Excellent Michelle and Mel who both worked on the reception were excellent

The room sizes are bigger than I thought. The cost of the room is very reasonable but all the additional extra charges upon first deposit are way too high. I don't know if insurance is 100% needed but things like that bump up the monthly amount. Don't even know if I'll be able to afford it all in a few months because the quote was different to what I'll be paying! Not happy!

I have never had the need to use a storage unit before & expected it to be a relatively dull & painful experience. However, this was not the case. Both Mel & Tom at Swindon were amazing from the first enquiry that we made all of the way through the process. Both were equally pleasant, cheerful, helpful & extremely professional. The facilities are great too, plenty of trolleys available & a good sized, clean storage room awaited us. The price of our 100sq ft room was fantastic with the half price deal for the first 8 weeks. There is no doubt that we would recommend Big Yellow to anyone that asks. Thanks guys

Polite and helpful staff. Great installations. Clean premises. Easy to open an account.

All staff and the business procedures was easily completed in a lovely mood of help and humour.... sadly lacking in many businesses today.. Well done!

Very helpful staff quick to respond to my questions and willingness to help in any way possible including staying late just to book me in.

Easy process and very helpful staff