Very good customer service when I checked in. Tina helped and took me through the process to enter, use and exit. Very friendly.
Gavin
5 Dec 2021
Very good customer service when I checked in. Tina helped and took me through the process to enter, use and exit. Very friendly.
Very helpful from booking the quote to getting the room. Anyone I spoke to was always helpful and straightforward. A d when I arrived I was greeted kindly and shown every thing.
Will did an amazing job of helping me when I first called in to enquire and book. Very professional and helpful,
Great customer service, very helpful, very informative and professional. Also very understanding as I had injured and walked veery slowly. I was a bit stressed as I had to move but it was all gone as soon as I started to speak to Miss Lock. Thank you
Great team, very helpfull Lady and a gent, but can't remember their names, The lady had been there 1 week and the chap had come over from Big Yellow, New Malden
Oli was brilliant , made stuff look easy
great and super easy and seamless
Initial enquiry was easy, someone phoned me to ask what I needed. The process was well explained on the website. Booking was not so easy as it seemed to be overly complicated. I can't understand why someone would need to show photo ID to put something in storage. I don't carry photo ID with me and was away from home, so had to phone home to get my partner to take a photo of my passport and email it to me! Moving in was very easy, the two team members were very helpful.
Easy peasy Todd explained it.
Everything and everyone was helpful and informative