The process was explained fully and managed so easily by Jo.
Simon
21 Aug 2020
The process was explained fully and managed so easily by Jo.
good all round
Excellent. I got a follow up call from Terry who gave great information. Julie handled my first direct contact brilliantly.
Julie and Jo secured a room for me in the early stages of my move, this gave me peace of mind. Jo over came the problem that my house content would not have fitted in the room that I had booked. She found me 2 other rooms that did. It was no problem and it was no big deal to sort out. Made the whole process easy. (Thanks for the great coffee during the unloading of a very big lorry) Thanks girls
The team in the Torquay office have been very good from the start. Their has been no pressure to sign up with them which is nice. They make you feel wonted and nothing is to much trouble. We found Julie and Jo who we mainly dealt with exceptional. Keep up the good work.
I spoke with Anthony, he was so helpful polite and friendly.
Julie Cole was very helpful on the telephone for a couple of days beforehand and during the process. Even though I had changed what days I was going to the Torquay branch. I was struggling with the online form but the options to save and logout were useful. John was very helpful while they waited for me to do the said form. Both were smiling and explaining the process throughout the duration of the application. This made it easy for me as my first time storing goods.
All good
Got a call back very quickly, my concerns were heard and accommodations were made so my needs were met as well as possible, super friendly and helpful lady that dealt with us
Very professional and friendly