I spoke with Anthony, he was so helpful polite and friendly.
MARTIN
30 Jul 2020
I spoke with Anthony, he was so helpful polite and friendly.
Julie Cole was very helpful on the telephone for a couple of days beforehand and during the process. Even though I had changed what days I was going to the Torquay branch. I was struggling with the online form but the options to save and logout were useful. John was very helpful while they waited for me to do the said form. Both were smiling and explaining the process throughout the duration of the application. This made it easy for me as my first time storing goods.
All good
Got a call back very quickly, my concerns were heard and accommodations were made so my needs were met as well as possible, super friendly and helpful lady that dealt with us
Very professional and friendly
Everything was explained fully -excellent customer care
The whole process was made to feel easy, giving confidence in the company itself.
spoke to julie at first very helpful and reassuring when doing through a bad time.
Jo is a credit to the team
Very good service. Enquired about a unit and got a call back immediately and a unit reserved. Very helpful Julie had it all sorted. Went to start using the unit and online registration so easy. Went along and Julie showed me the unit, told me where toilets were and even offered coffee or tea.