The. Whole process was clearly explained. Booking was easy with the only slight issue being the inventory process.
Andrew
25 Nov 2020
The. Whole process was clearly explained. Booking was easy with the only slight issue being the inventory process.
Melissa was really great. She was really welcoming and explained everything very clearly. After a stressful day of picking things up we had the easiest of time at Big Yellow self storage. Thank you!
I had a very good experience with the staff in Tunbridge Wells, in particular Nick and Melissa were excellent in how they helped me to choose the appropriate sized unit and Nick went through the entire process in a clear and simple way. Highly recommended.
Very impressed with the team, they were extremely helpful and understanding as I had ongoing delays with my shipment.
The process was very easy and the staff over the phone couldn’t be more helpful
Very proactive team with Nick, Melissa and Andy all being very helpful and welcoming. Very Hugh level of customer service and able to answer all my questions.
Alex at Big Yellow Tunbridge Wells was brilliant at assessing our needs and doing his utmost to ensure we fulfilled them. It was painless and perfect.
I thought Nick was efficient and knowledgeable - made it easy.
Staff (Nick, Alex and Melissa) friendly and efficient
Very efficient.