Customer reviews for Tunbridge Wells Self Storage

Staff (Nick, Alex and Melissa) friendly and efficient

Very efficient.

Alex worked hard to help and answer any queries as I’d never used storage before. Great!

Excellent staff, but I don't like the way you quote high prices initially and then reduce the prices significantly to match the pricing of your competitors. Just quote your best price in the first instance.

All enquiries handled professionally, well advised on size of storage required

Alex called me almost immediately after my online enquiry to discuss the process and to advise me on the most suitable space our storage needs. Excellent customer service, wouldn’t hesitate to use Big Yellow again and will be recommending

The staff were very helpful & explained everything. They made it all very clear for me. Both Nick & Alex helped me with the initial information & the booking in.

Very good from booking to storing items.

Everything was nothing short of excellent from start to finish. I spoke to both Nick and Alex, and they were always super helpful, polite and efficient. I am sure you get a lot of great feedback about your Tunbridge Wells team, and you can 100% add me to that list.

Would have done paperwork before while removal men were still loading if I realised how long the paperwork would take.It cost me £50 in waiting time.