Very professionally handled from start to finish from Nick on the day as well as both him and Alex prior to the day we arrived. Also appreciated the reminders and checking-in prior to arrival.
I thought the staff were keen to help and ensured I had all the information I required. My initial estimate of the unit size needed to be increased to 75 sq so this was easy to re arrange and fortunately there was one available. I specifically liked the trolleys which helped me move my furniture at ease and into the lift. There was only one lift working but luckily it wasn't too busy.
Did an initial enquiry via the internet, I was pleasantly surprised when I received a call from Harry probably 2 minutes after the internet quote was submitted asking if everything was clear from the quote and also asked if there was anything else that I required. It was a very prompt and professional service from the outset.
Really well. Nick was responsive and helpful and gave us confidence.
Everything was great thanks.
Special thanks to Nick, Alex and Harry
Quick, friendly and non pushy follow. Itching was too much trouble.
Alex was great, really helpful and friendly. He made the whole process very smooth.
Very easy to enquire about
I was very impressed with the service from enquiry to booking l nick alex and harry were all so helpful . Ensuring that I understood pricing and spacing. Polite helpful and kind made me a coffee while I was doing the contract . Really lovely guys a credit to big yellow storage . Nick had so much knowledge a real perfectionist! Welll done to the team they worked really well together!