Very secure, efficient and staff are helpful
David
26 Feb 2018
Very secure, efficient and staff are helpful
Quick and friendly service, prompt staff . Well organised. Easy to book, easy to load, easy to access.
I spoke with Hannah over the phone; she was incredibly helpful and informative about all of the extras that I would need. The call was made just a few moments after I sent my enquiry (I sent my enquiries at a time where I was free, which made it a great time to call) and a text with my quote was made shortly after, which added to the ease, as it meant I could easily refer back to the cost and phone number. I then made my booking with Alex and later met Alex at the store; he was great at advising of the best size, showed me the container and really helpful with the processes etc. As Big Yellow have 50% off at the moment, it also made it much cheaper than the competitors.
I have used the Big yellow in the past staff always helpful as was Hannah this time
Hannah and Alex were very helpful making the whole experience effortless
Helpful and not too pushy!
Excellent customer attention and explanation etc by Hannah. All made so simple.
Very good customer service! Fast and efficient.
Very friendly and helpful service by Hanna
on my first visit to enquire about self storage Hannah was extremely informative and welcoming answering any questions or concerns that I had. on my second visit to fill in paperwork etc. I had Alex who was professional and polite throughout and explained everything clearly to me. Due to the professionalised staff I feel extreamly confident and happy with customer care that I have received.