Customer reviews for Tunbridge Wells Self Storage

I was greeted by Alex who was certainly very friendly and couldn't do enough for me to help with my questions - he was calm and patient and very professional - advising me what would be the best unit for me. I then rang a couple of days later and spoke to Nick and the following day I moved in and Nick was again very patient and calm while I sorted the paperwork out with him - the atmosphere was very good and I felt this was the company I wanted to use.

Very easy to book and check in. Staff were very helpful and friendly (Nick & Alex) and explained how everything works properly. The whole process is very secure too.

Very secure, efficient and staff are helpful

Quick and friendly service, prompt staff . Well organised. Easy to book, easy to load, easy to access.

I spoke with Hannah over the phone; she was incredibly helpful and informative about all of the extras that I would need. The call was made just a few moments after I sent my enquiry (I sent my enquiries at a time where I was free, which made it a great time to call) and a text with my quote was made shortly after, which added to the ease, as it meant I could easily refer back to the cost and phone number. I then made my booking with Alex and later met Alex at the store; he was great at advising of the best size, showed me the container and really helpful with the processes etc. As Big Yellow have 50% off at the moment, it also made it much cheaper than the competitors.

I have used the Big yellow in the past staff always helpful as was Hannah this time

Hannah and Alex were very helpful making the whole experience effortless

Helpful and not too pushy!

Excellent customer attention and explanation etc by Hannah. All made so simple.

Very good customer service! Fast and efficient.