Very friendly and helpful service by Hanna
Stephen
14 Jan 2018
Very friendly and helpful service by Hanna
on my first visit to enquire about self storage Hannah was extremely informative and welcoming answering any questions or concerns that I had. on my second visit to fill in paperwork etc. I had Alex who was professional and polite throughout and explained everything clearly to me. Due to the professionalised staff I feel extreamly confident and happy with customer care that I have received.
Staff were friendly and helpful. Price match was honoured and discount applied for first 8 weeks. Staff took the time to show me how to use the facility on both visits. Slight problem with my direct debit instruction going through - staff were very pleasant when informing me and when resolving the problem.
If a friend or colleague was thinking of storing things, I would recommend using Big Yellow. Hannah Moon represented Big Yellow. Very friendly and professional.
All very efficient, very helpful staff
Very efficient friendly service
All the staff were very accommodating and polite. What I required they provided and explained everything in detail...
Nick provided a fantastic service and throughout the set up process shown his professionalism.
Hannah was v helpful and polite
Because I was very impressed with the help given at my first dealings with Big Yellow.