Customer reviews for Tunbridge Wells Self Storage

Bought a 25 ft room. Good follow up from the initial enquiry. Helpful advice on size. Clear explanation of contract terms. Overall good value.

Many big commercial deliveries of food/groceries being delivered which made it difficult for us to get our small van of household goods near the lifts.

Very helpful.

Ease of booking and checking in which was clearly explained and Matthew who looked after us in terms of checking the room and explaining the access and checking our procedures- a cup of coffee was very welcome on a busy day of shifting stuff !

Right from the minute I enquired about a reservation the team at Tunbridge Wells have been pro-active in helping me.They have thought of potentialproblems before I have needed to ask and taken away all the pressure. They are polite, approachable and nothing seems too much trouble, including the cup of tea on arrival at the store for me and my removal men.

Customer care was brilliant. I was served by Matthew who made sure that everything was clearly explained to me and every effort was made to meet my requirements.

Exceptional service from the team especially Seb Marsh, extended opening hours are a real bonus and the low security deposit helped too.

We have been in touch with your TWs office over some weeks now. We have always been impressed by the friendliness and overall competence of your staff particularly Max and Alex. We have signed up for six months.

I popped in and had my unit within 20 minutes. It's now full of our items and my family is really happy with such a clear house. Now the hard bit of sorting thru it all....

Very simple and straight-froward process