WITH ALL THE STRESSES AND STRAINS, WE HAVE FOUND THE STORAGE FACILITIES AT BIG YELLOW SECOND TO NON, AND WOULD DEFINITELY USE AGAIN, AND ALSO HIGHLY RECOMMEND TO ALL OUR FRIENDS. THE STAFF ARE ALWAYS SO FRIENDLY AND HELPFUL. ALSO THE STORAGE IS SPOTLESSLY CLEAN. WOULD DEFINITELY RATE THIS STORAGE EXTREMELY HIGHLY.
I would recommend the Yellow Box to anyone, great location, value for money and very efficient staff.
Very easy to use the storage, great value, would definately use again.
Easy to use ,very clear and clean unit for storage. Trolleys extremely useful for loading and unloading , but could do with a few more at busy times. Parking is quite adequate. The only part we found rather time consuming was the initial booking in, which seemed to go on forever, but understand high security is needed.
Thank you to staff at Big Yellow in Tunbridge Wells particularly Devlin and Sirat who were exceptionally helpful prior and during our time at the facility, it is greatly appreciated.
It's so easy! Review your requirements on the website in 3D & cost it. It really is so simple to book your space online. I did it less than 24 hours before I needed the space! This prompted a reassuring follow-up call the next morning. Lucy & Karen were ready with the paperwork, swiftly attended to, when we drove up in our loaded transit van. Access to one's store is easy. I was surprised at how clean the loading area & store was. Your precious furniture & goods are safe at this location of Big Yellow.
The staff were so proffessional and helpful, i needed storage with immediate affect due to an upsetting personal situation and they made it one less thing to worry about and were excellent. The made it so easy for me and nothing was too much trouble, they are clearly highly trained
After the death of my mother-in-law we needed somewhere to keep her things until we could sell them. We decided to use Big Yellow as we had seen the place when passing. We first used the web site to see what was available and we were impressed with how easy the site was to navigate and find what we wanted. We then decided to visit the site to get a better idea of how much space we would need and the woman on the desk was so helpful that we booked up our storage room immediately. Since then we have visited twice to put some items in our room and again we have been very impressed with how secure it is and yet this doesn't make it difficult for us to get in. So overall we would say 'Well Done'.
Big Yellow offered a very helpful service when I needed to have some extra space near to my new home.
very helpful and cheerful staff. easy to arrange, use and access.