Customer reviews for Tunbridge Wells Self Storage

I feel very safe knowing my stuff is in Yellow Storage. I like the environment and the security of my local branch in T.Wells. They are always welcoming there.

Convenient, handy, ideal, great idea for different size rooms, secure and clean.

When you use Big Yellow, you realise how far storage facilities have developed in this day and age. At one time, "putting your goods into store" meant that you took your life in your hands, with your cherished belongings being subject to damage, loss and theft with no protection or redress against the storage company. No more. Enter Big Yellow and you are faced with something that is simple in concept and quick and easy to use. Helpful staff, easy access, totally painless. With Big Yellow, storage enters the 21st Century! My only adverse comment is that the room I rented, F77, may have been 50 square feet, but there were a number of ducts, etc. projecting into the room space which could have made storage difficult had I not been storing a large number of items of various sizes which gave me a certain flexibility in fitting around these obstructions. I think that there should be a warning about this potential problem on such storage rooms where this occurs.

Teh Girls working at the TW branch are excellent and should both be put forward for an imediate pay rise.

On leaving London, I had to wait about 5 weeks before my new build property became available. Without the help of Big Yellow, this would have left a problem. The attitude of the staff, the help given, the cups of coffee, and the excellent value for money made the experience a joy.

Excellent service on arrival, very good clear instructions & conveniently situated who could want for more.

The staff at the Tunbridge Wells Big Yellow are so helpful and attentive to everyone's needs. They always do more than they need and are happy to help and give the store a nice personal touch. The store is clean and well managed even in the thick snow. I have used Easistore before so have experience of other store companies.

Always treated very well by the lovely staff and found the facility easy to use ,clean and open at the times i required to use it. I will use Big Yellow as my storage space in the future.

I have found Big Yellow to be very helpful from the beginning, with the best deal going. The access is easy to use but with the confidence of high security in place. There is always someone on the front desk there to answer any queries. I would recommend!

I feel its unfair to put the prices of the storage up every year, it would be fair that the price you paid when you first moved into your storage area remains the same throughout your time you store unless you move to a bigger storage area.