The staff members I dealt with could not have been more helpful. The man who assisted us on our first visit was so friendly and helpful and we were so impressed with his professionalism and politeness. We felt like he went out of his way to get us the best unit and remove the stress of moving our items in, signing the forms etc. If there is a company reward for your employees he should get it!!!
quick to sort out on line and followed up quickly by the staff locally.
It was all handled very well and Alina they employee I dealt with on the move in day was excellent, and it made the entire process smooth and easy. She was very good!
The enquiry was handled well and everything was explained in a concise and professional manner.
It was handled very well. I liked that there was good communication
big yellow twickenham have been so so helpful and really fast execptional service Priscilia has been great
The process was great from enquiry to move in. It was handled with the correct balance between professionalism and friendliness. There were additional processes due to Covid 19 but these were handled well and reassured me that my safety and that of Big Yellow's members of staff were important to Big Yellow. Priscilla, Alina and Dulith, who I dealt with during the process, are a credit to Big Yellow. I am a very happy customer!
Very good, the staff was extremely friendly and professional. Couldn't be more pleased given the situation.
Well thought-through process.
Excellent communication from all your team. They helped us with a local removal service which were also excellent and helped us move our daughters belongings from UNI into storage as we were unable to travel to the UK from Jersey.