'Owing to the outstanding customer service we are receiving at the Twickenham branch, coupled with outstanding facilities, we would not hesitate to recommend Big Yellow Safe Storage to anyone.' Our thanks again to the chap running the Twickenham branch.
Overall a successful move - pleasant helpful staff at Twickenham yellow box.
I went over a lunch time which may explain it but there was a customer beofre me. The process was way too slow and I ended up getting back late as I stood in reception waiting for over 40 minutes. The person does have to take clients up to see the rooms which I understand but there must be a way of streamlining the process
The storage facilities easy to use and staff very helpful. Well done guys!
Smooth process to hire a room and easy access - as long as you remember your pin number! One suggestion to improve things - replace the plastic dust sheet with a cotton one. I placed the plastic sheet on the floor then promptly slipped on it whilst loading boxes in.
This has been a very useful stopgap for us. No one likes to see all their belongings in storage when moving, but i am happy it is all safe and secure and readily accessible.
Moving to a smaller house meant storing excess furniture was a must. Gave us time to think about what to keep and where it would go in our new home. All staff so helpful.
I am happy with the storage provided, staff is very friendly and the security arrangements are good. A very good option for temporary storage.
I am astounded by the attention to detail I see when I use my storage space. It is the only time I have ever used such a facility and admire the ease, simplicity and security that BYSS has given me. The storage boxes are a bit pricey but I am very happy with the service.
I thought the service was very professional, safe and easy and I would not hesitate recommending Big Yellow to a friend.