Customer reviews for Twickenham Self Storage

Alan was extremely capable, polite and helpful. He was careful about all aspects of our service and should be commended by management for an excellent job well done

The lady who was in charge to find for us the storage is really helpful and professional. I think is the manager of twickenham big yellow.

It's been quite a while since I've come across such helpful, friendly & proactive service in the UK. It may only be storage but when the staff are so friendly and the store and room were so clean it made it a pleasure to use. I almost wish I have an excuse to use the facilities again. I would not hesitate in recommending Twickenham store to anyone.

On all occasions when I have contacted or visited the store the staff were professional and polite dealing with me quickly and professionally. the store is superbly located from my needs, and is really clean, well lit, safe and I know that my possesions are in the best possible hands whilst stored there.

On a very chaotic moving day, we were particularly grateful that the staff were extremely helpful, especially considering that we had arrived a little late.

The Twickenham Staff at Big Yellow could not have been more helpful and cheerful - it was a pleasure dealing with them.

The staff is very friendly, and very competent in finding solutions suiting everybody

The facility at Twickenham has fabulously friendly and helpful staff. It is clean, well maintained and appears secure. It is, however, immediately next door to Twickenham Rugby Stadium so check what's on before you travel.

excellent service, clean and easy to access

My service (from a chap called Barry) was impeccable. Within minutes of booking the space on the web I was called to see if there was anything I could do. When I turned up I was very impressed at the friendliness and efficiency of the staff, as well as suggesting changes to my booking that might help me (and were part of special offers available at that time). It's clean, bright, easy to move anything heavy (due to the trolleys etc). I also liked the website features helping judge the correct space size for my storage space. Definitely took a great deal of hassle out of moving.