The communication was clear from the start. The team answered all my various queries promptly and efficiently.
Elizabeth
1 Jan 2021
The communication was clear from the start. The team answered all my various queries promptly and efficiently.
Very friendly customer service. Clear protocols. Thoughtful and considerate handling of the registration process. Excellent experience
The booking online was easy and went well. However some costs were not mentioned online or not clear enough such as insurance costs, lock, deposit. I ended up paying more than what was announced online and it is not acceptable. That is the only negative comment I have to make.
Shane was so proactive in matching the competition’s quote, once I got to the storage unit he explained it all and was really polite and welcoming.
All went well and staff are very helpful
All went very well
Explained simply by the team - very easy
I found the website informative and helpful, leaving few initial questions unanswered. The staff were knowledgeable and efficient when I went in to complete the paperwork and I was impressed with the cleanliness and security of the building
Thank you Rebeka! You and your colleague have a great energy :)
Paula is amazing and so helpful. She immediately made me feel at ease, is a consummate professional and has a higly personable manner. It was wonderful to have an actual person help me not a machine.