I was taken through the process logically by James the weekend duty manager who also showed me rooms. Very easy and thorough.
NA
25 Nov 2020
I was taken through the process logically by James the weekend duty manager who also showed me rooms. Very easy and thorough.
Shane, Rebekah and Ana made the booking very easy. When we needed extra space at short notice, the team responded positively and with great speed - many thanks
Very smooth, lots of useful information and very friendly
The enquiry was very easy online was very useful and nice to get a text with the quote. Paula in Wandsworth called me morning of to ask if I needed any more info and when I would be moving in and was very nice. Shane in store was very friendly and helpful and advised me on size of my storage and helped me get the best deal possible which was very nice and somewhat surprising, definitely a step above from Safestore down the road. Overall a very positive customer experience. Moving stuff into storage is never fun and always a bit stressful but the team made it much easier
All very well communicated and straightforward to understand
It was a super easy, especially thanks to Alfie and Shane which made the move in day extremely comfortable and stress free.
great, attentive service from Shane and Sylwia
Mostly done online eaay to navigate and reserve. Costs were not fully explained felt hidden on the website resulting on move on day, a lot of costs added that were not clearly outlined on the website
Easy online system to navigate, helpful staff over phone to discuss option with.
Great!