Customer reviews for Wandsworth Self Storage

Good pricing and the whole process was easy and smooth, I was able to buy everything I needed in one stop. I felt supported and all my questions were answered

The representative on the phone was really friendly and helpful, got the unit booked up in less than 5 mins. Excellent.

Lovely and friendly staff looking always after you and what you need, amazing

The team are brilliant as always - helpful, knowledgeable and professional. Also really fun!

Made enquiries on Friday. Was shown storage sizes and talked through the procedure was a friendly staff member

Good to have direct contact and follow up checks

Paula was extremely helpful when I first got in touch and kept her word when she promised to call me back. When I returned a few months later, I was pleasantly surprised to find she had remembered my case. She and Tom were also very helpful on the day. Fantastic team who clearly like their job. Highly recommend.

Chris has the patience of an absolute saint. My move in was disrupted by removal men and Chris was continuously helpful and reassuring and ensured a smooth move in when it finally happened. He has been a great communicator and extremely pleasant to deal with.

The initial enquiry was complicated. I came to Big Yellow because I had a reservation with Shurgard but they weren’t being very pleasant or transparent. Despite emails saying Big Yellow would price match I couldn’t get an equivalent price because BY apparently couldn’t Price Match when there are limited numbers of rooms available. I eventually went with BY paying a bit more because I’ve had good experiences before and I didn’t like the thought of using Shurgard even though they were cheaper. I thought the process of getting a comparable quote was unnecessarily complicated. But the online pre check in with BY was very good.

All very easy and helpful even when I changed arrangements Chris and Paula made it simple