Taylor Allen was super helpful with my initial enquiry. Sam and Lydia in the Balham branch were very very helpful and made everything so much easier to deal with.
I spoke to Ana on the phone minutes after I asked for a quote, she was friendly, very helpful and professional. Everything was so quick and easy and Ana was a dream to talk to.
very friendly staff, who clearly explained everything to me
Very good customer service (better than Safestore's)
The website and check in process is very user friendly. I did find the reminder emails and follow-up phone call irritating.
Lauren and her male colleague were excellent and very helpful
Very good experience
Smooth, professional and friendly throughout
I have used storage for the first time and the staff at the big yellow have been so helpful. In particular Shane and Lauren who have guided me with patience and excellent customer care. They even went the extra mile to help me on delivery day which I appreciate so much. Thank you team Wandsworth. Thank you Shane and Lauren.
Excellent customers service provided by the store staff member Sylwia.