The website and check in process is very user friendly. I did find the reminder emails and follow-up phone call irritating.
Emma
28 Jan 2020
The website and check in process is very user friendly. I did find the reminder emails and follow-up phone call irritating.
Lauren and her male colleague were excellent and very helpful
Smooth, professional and friendly throughout
Very good experience
I have used storage for the first time and the staff at the big yellow have been so helpful. In particular Shane and Lauren who have guided me with patience and excellent customer care. They even went the extra mile to help me on delivery day which I appreciate so much. Thank you team Wandsworth. Thank you Shane and Lauren.
Sylwia was super helpful
Excellent customers service provided by the store staff member Sylwia.
Shane was very professional - calling to follow up on my web enquiry and providing useful information. He also did the on boarding and choice of unit very professionally.
Lauren at the Wandsworth branch was excellent on every level - helpful, friendly and found us a deal and a space we were very pleased with.
Alfie handled the initial query very courteously and adjusted the quote based off other quotes I'd received in the area