Really friendly and helpful experience, moving is such a chore but Ana and Alfie made this part of the process as easy and stress free as it could be
Barry
28 Mar 2020
Really friendly and helpful experience, moving is such a chore but Ana and Alfie made this part of the process as easy and stress free as it could be
Really well, I actually went online with another branch for a quote who immediately passed it over to the branch I ended up using.
I went into the Big Yellow reception in Wandsworth last month and met Shane. He explained the process in a very concise and easy to understand way. Reserved my booking and then followed up a week later to get it all confirmed.
Alfie was fantastic when I went to get set up. Really friendly and efficient made the whole process really smooth and easy
I've found working with Yellow Storage in Wandsworth really easy and stress-free. The whole team has been great (Shane, Alfie, Lauren), and been on top of it. Great experience, very clear and lots of support. Would definitely recommend to a friend.
My initial inquiry was handled very promptly.
Lauren was extremely professional and knowledgeable. The whole enquiry and booking were smooth and efficient. I was very impressed. She listened rather than trying to push for any sales pitch. Understood my needs and did not waste any time. I was a walk-in and the staff were friendly and accessible.
It was good
Ana and Katarine made me feel comfortable by showing me compassion and kindness. They were very caring and took time to show me everything I needed to know. I was even asked on both my visits if I would like tea, coffee or water! So lovely. I would definitely recommend Big Yellow storage of Wandsworth. They made me smile. 5* rating!
Tracey at customer service was absolutely amazing, followed by Alfie and Ana at the Wandsworth branch. Sorted it out so quickly was brilliant!!