Booking process was really quick and intuitive, very seamless. I was impressed by the level of flexibility and Lauren's helpfulness. She advised I could get away with a smaller space which was great. Just all round really easy and convenient.
Very easy, i received a call from Sylwia confirming the reservation and she helped me complete the form. On arrival she greeted us and even made us all a coffee, i thought that was great and i did not expect this. The whole process was perfect and we are very happy and will recommend Slywia and Alfie to all our friends and family.
Pleasant and helpful
Very easy & helpful staff
Very well. Ana was super friendly and welcoming and showed me everything I needed to know.
Very well
Although I arrived late to check-in, the staff member on duty, who I believed was called Philip, was extremely friendly and helpful in checking me in to my storage unit and showing me how everything worked.
The guy in reception, I am pretty sure his name is Sean, was really helpful and clear in the explanations how the things work and the procedure I have to follow. Before sign the contract he took me to see the storage after closing the reception for safety reason. He explained to me in detail the contract, insurance and I was very happy.
Ana was extremely helpful and made everything very easy for me
I didn’t have a single problem with Big Yellow, I was checked in by Anna and she was very prompt and helpful.