Customer reviews for Wandsworth Self Storage

4.8 out of 5 stars
1404 reviews
The customer service is amazing!! Everyone I have dealt with has been so friendly attentive and helpful. Troy in particular at the Wandsworth branch is such a nice guy and so helpful! You rarely find someone who is so passionate about their job and the service they offer.
Jo
11 Sep 2017
I contacted BY cold by phone. The person dealing with me was Sadie. She listened carefully to everything. She offered to match my lowest offer. When she did she was so helpful that I took her offer even though it did not include free removal of items for storage. Next day we went to BY Wandsworth and were met by Troy. He was courteous & helpful and really on top of the job. Gave me the first few weeks discount. Made sure everything worked and was what I wanted. Also the location is good & clean & light and very user friendly.
Ahdaf
10 Aug 2017
The whole process was a breeze, customer service was impeccable. Any issues were solved easily and Joe made sure that there was nothing to worry about
Emma
7 Aug 2017
Great service with representative (Joe) Clean storage units, well laid out, super easy to access. Good access for car/loading
Rhona
26 Jul 2017
Dealt with Troy. Excellent service. Really helpful and answered my questions well. Very friendly too. Facilities excellent. The trolleys are really good too!
David
26 Jul 2017
Mark, Joe and Troy did an exceptional job welcoming me and making me feel at ease.
Mujtaba
16 Jul 2017
Very easy to deal with, took no time to get the unit sorted and the gentleman I dealt with was very professional in his approach, making it easy to understand the terms and conditions involved with the unit.
Ricki
11 Jul 2017
Tray was friendly, helpful and gave me a clear run down of how it all worked
Richard
10 Jul 2017
Very quick and easy process and friendly staff
Steven
10 Jul 2017
Unbelievably well organised, polite and friendly service. Troy was excellent.
Philip
10 Jul 2017