All very easy and straightforward. Joe talked me through all the processes and gave me some hints and tips. He was helpful and cheerful.
Joanna
1 Feb 2017
All very easy and straightforward. Joe talked me through all the processes and gave me some hints and tips. He was helpful and cheerful.
Great service, although I do think that (although I get 8 weeks at 50% discount) the standard rate of £18 per week for my 15 sq ft unit is expensive. Also, have to say that Troy's customer service was excellent. Cheery demeanour, and very efficient. Cracking job!
Friendly helpful service, everything explained well. Only one member of staff working so had a slight wait. But was offered a seat and a drink and Troy was v polite and helpful
I like the service!
better than expected
ultimately it was down to both Troy and Joe, the both of them were extremely helpful which made my experience an enjoyable and easy one.
How my request was handled and walked through. There was no rush to get me off the phone and Nick replayed back to me what was needed and if I wasn't sure of anything then to contact him
Good service, nice team, very clean premises, good costs on the locker
This is my third time returning to big yellow and on all occasions the staff as been so efficient and friendly and I wouldn't go anywhere else! Big thanks to Nick and Joe.
friendly efficient staff