Since becoming a customer at Big Yellow I've been impressed by the atitude of all their staff who have always been helpful and willing to help. The premises are kept clean and tidy and are just so pleasant to use.
I think Bogyellow Wandsworth is conveniently located close to where i am staying, howver i think the opending and cosing times are terribley inconveninent. I do not feel i should have ot be charged extra to request late night access. My working hours are from 9am - 5:30pm and thus I canno get to storage during the week before 6pm, when it closes. I pay for the service yet cannot use it - unless i have to pay more! It would be great to see late night access availability at no extra charge. Thanks
should stay open a bit longer on Sundays, and should make offers for long term customers as I find it a bit expensive.
When I first took out my rented space, in March 2008, the staff in the office at Wandsworth Big Yellow were very helpful and friendly. I was impressed with the customer service they gave and would use Big Yellow again as a result.
Staff were extremely professional, helpful and friendly. I was quite worried about leaving my belongings in storage (I'm travelling for a year or two) but, after coming in and speaking to the staff about Big Yellow I was very reassured and am confident that this was the right decision for me. Unfortunately, even with the discounts, I still feel it is quite expensive however and think the discounts would be much more effective if they took into account the length of stay. I may have to move my things out before the end of year to make it more affordable (having already received the 1st month free offer). I would store with Big Yellow again but only for short-term.
I stored my possessions at Big Yellow in Wandsworth for four months and was impressed by the accessibility, security and overall service I received in that time. I would recommend Wandsworth Big Yellow to anyone in need of some storage space.
The lavatory needs redecorating and last time I was there was not very clean
Never needed to use this service before, but of necessity (insurance claim) needed to evacuate my sitting room. When room in my local Depot wasn't available I was offered next nearest location alternative which was even cheaper. Helpful, reassuring, trustworthy staff, informative. Never doubted them, gave me every possible refund/special offer which I wasn't expecting due to being Insurance claim. Will definitely use them again.
friendly staff who is always willing to listen and accomodates their customer well
the service from the staff was great. They guided me through the process and explained that i could have out of hours access which was very important to me. they also were flexible on when i signed up to contract and when i actually loved in.i would definitely recommend this storage unit tom other people and will use again if i am moving house